Terms of Service

These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity, and JiuJiang YongHanGuan Trading Co., Ltd., a company registered in the People’s Republic of China, operating under the service brand BravePass. By accessing or using the BravePass website located at https://www.bravepass.hair, or by purchasing, subscribing to, or otherwise using any of our computer systems design and related services, you acknowledge that you have read, understood, and agree to be bound by all of the terms and conditions set forth in this document.

These Terms apply to all visitors, users, clients, and others who access or use our website or services. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. In such case, the terms you and your shall refer to such entity.

We reserve the right to modify these Terms at any time in accordance with Section 14. Your continued use of our website or services after any such modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes.

For the purposes of these Terms of Service, the following definitions apply:

BravePass, we, us, or our refers to JiuJiang YongHanGuan Trading Co., Ltd., operating through its BravePass service brand, with its registered office at Room 401-48, 4/F, Development Company Building, No. 168 Changhong Avenue, Lianxi District, Jiujiang, Jiangxi Province, 332000, China.

Services refers to the computer systems design and related services offered by BravePass, including but not limited to systems architecture consulting, cloud infrastructure design and deployment, security hardening and auditing, performance engineering and optimization, data pipeline design and implementation, DevOps integration and automation, and any other professional technology services described on our website or agreed upon in a separate service agreement.

Website refers to the BravePass website accessible at https://www.bravepass.hair, including all subdomains, pages, content, and functionality made available through this domain.

Client, you, or your refers to the individual or legal entity that accesses or uses our website, or that enters into an agreement with BravePass for the provision of services.

Service Agreement refers to a separate written agreement, statement of work, proposal, or engagement letter entered into between BravePass and a client for the provision of specific services, which may supplement or modify the terms set forth in this document for the specific engagement described therein.

Content refers to all text, images, graphics, code, software, documentation, reports, designs, architectures, configurations, and other materials made available through our website or produced in the course of delivering our services.

BravePass provides professional computer systems design and related services to businesses and organizations. Our service offerings are described generally on our website and in greater detail through proposals, statements of work, and service agreements tailored to each client engagement. The scope, deliverables, timeline, and fees for any specific engagement shall be as set forth in the applicable Service Agreement.

Our services are professional in nature and involve the application of technical expertise, industry knowledge, and engineering judgment. While we employ best practices and exercise due care in the delivery of our services, we do not guarantee specific outcomes, performance metrics, or business results unless expressly stated in a written Service Agreement. Every engagement is unique, and outcomes depend on numerous factors including but not limited to the client’s existing infrastructure, technical environment, budget, timeline, and the cooperation and participation of the client’s personnel.

BravePass reserves the right to modify, suspend, or discontinue any aspect of our services, website, or service offerings at any time, with or without notice, to the extent permitted by applicable law and any applicable Service Agreement. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation, except as expressly provided in a Service Agreement or as required by law.

To enable BravePass to effectively deliver services, you agree to the following obligations and responsibilities. Failure to fulfill these obligations may impact our ability to deliver services on schedule or to the agreed standard, and BravePass shall not be responsible for delays or deficiencies arising from such failure.

Cooperation and Access: You agree to provide BravePass with reasonable access to your personnel, systems, data, facilities, and other resources as reasonably necessary for the performance of our services. You shall designate a point of contact who has the authority to make decisions and provide timely approvals on matters related to the engagement.

Accurate Information: You represent and warrant that all information you provide to BravePass, whether through our website, in consultation discussions, or in the course of a service engagement, is true, accurate, current, and complete to the best of your knowledge. You acknowledge that our ability to deliver effective services depends on the accuracy and completeness of the information you provide.

Legal Compliance: You agree to use our website and services only for lawful purposes and in compliance with all applicable laws, regulations, and industry standards. You shall not use our services to engage in any activity that infringes upon the rights of others, violates any applicable law, or is fraudulent, deceptive, or harmful.

Security Responsibilities: You are responsible for maintaining the security of your own systems, accounts, and credentials. You agree to promptly notify BravePass of any unauthorized access to or use of your systems or accounts that may affect the services we provide.

Intellectual property rights are a critical aspect of our relationship with clients. This section defines the ownership and usage rights for materials created or used in connection with our services.

Our Intellectual Property: The BravePass website, including all content, design elements, graphics, logos, text, code, and functionality, is owned by JiuJiang YongHanGuan Trading Co., Ltd. and is protected by copyright, trademark, and other intellectual property laws. The BravePass name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of BravePass or its affiliates. You may not use such marks without our prior written permission.

Deliverables and Work Product: Unless otherwise agreed in a written Service Agreement, upon full payment for services rendered, BravePass assigns to the client all right, title, and interest in the specific deliverables, designs, configurations, code, documentation, and other work product created by BravePass specifically for the client in the course of the engagement. This assignment does not include any pre-existing tools, frameworks, libraries, methodologies, or other intellectual property owned or developed by BravePass prior to or independently of the engagement, which remain the property of BravePass.

Client Materials: You retain all right, title, and interest in and to any data, software, content, or other materials that you provide to BravePass in connection with our services. You grant BravePass a limited, non-exclusive license to use such materials solely as necessary to perform the services contemplated by the applicable Service Agreement.

Feedback and Suggestions: Any feedback, suggestions, ideas, or recommendations you provide to BravePass regarding our website or services may be used by us without restriction, compensation, or obligation to you. You agree that BravePass shall own all rights in any improvements, modifications, or new services developed based on such feedback.

The financial terms governing our services are established through individual Service Agreements. This section outlines the general payment and billing principles that apply to all engagements unless otherwise specified in a Service Agreement.

Fees and Estimates: Fees for our services are determined based on the scope, complexity, and duration of the engagement. We may provide estimates or quotations, which are valid for the period stated therein. Actual fees may vary from estimates if the scope of work changes or if unforeseen technical complexities arise. BravePass will communicate any anticipated material changes in fees to the client before incurring additional costs.

Invoicing and Payment: Unless otherwise agreed, invoices are issued according to the schedule set forth in the Service Agreement. Payment is due within the timeframe specified on each invoice, typically 30 calendar days from the date of issuance. Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower. BravePass reserves the right to suspend or terminate services if payment is not received when due.

Taxes: All fees are exclusive of applicable taxes, duties, levies, or similar governmental assessments. You are responsible for paying all such taxes, excluding taxes based on BravePass’s net income. If BravePass is required to collect or remit any taxes on your behalf, such amounts will be added to your invoice unless you provide a valid tax exemption certificate.

Expenses: Unless otherwise agreed, reasonable out-of-pocket expenses incurred by BravePass in connection with the delivery of services, such as travel, accommodation, software licenses, or third-party service fees, shall be reimbursed by the client. Such expenses will be itemized on invoices or submitted separately for approval before being incurred where practicable.

BravePass strives to maintain high availability of our website and the systems we manage on behalf of our clients. However, we do not guarantee uninterrupted or error-free operation of our website or services.

Website Availability: We make reasonable efforts to ensure that our website is accessible and functioning properly. However, the website may be unavailable from time to time due to scheduled maintenance, upgrades, emergency repairs, equipment or telecommunications failures, or factors beyond our reasonable control. BravePass shall not be liable for any unavailability of the website or any loss or damage resulting therefrom.

Scheduled Maintenance: We may perform scheduled maintenance on our website and systems during periods of low usage. Where feasible, we will endeavor to provide advance notice of scheduled maintenance that is likely to result in significant disruption. Emergency maintenance may be performed at any time without prior notice when necessary to protect the security or integrity of our systems.

Service Level Commitments: Any commitments regarding uptime, response times, resolution times, or other service level metrics are established exclusively through individual Service Agreements with our clients. The general availability statements in this section do not constitute a service level agreement or guarantee.

Third-Party Dependencies: Our services may depend on third-party infrastructure, platforms, and services including but not limited to cloud hosting providers, domain name registrars, certificate authorities, and network service providers. BravePass is not responsible for disruptions caused by third-party service failures.

During the course of our relationship, BravePass and our clients may exchange confidential information. This section establishes the obligations of both parties with respect to the protection and use of such information.

Definition of Confidential Information: Confidential information means any non-public information disclosed by one party to the other, whether in written, oral, electronic, or other form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential information includes, but is not limited to, trade secrets, business plans, technical specifications, system architectures, security configurations, source code, client data, financial information, and the terms of any Service Agreement.

Obligations of Confidentiality: Each party agrees to hold the other’s confidential information in strict confidence and to use it only for the purpose of performing its obligations or exercising its rights under these Terms and any applicable Service Agreement. Neither party shall disclose the other’s confidential information to any third party without the disclosing party’s prior written consent, except to its employees, contractors, and advisors who have a need to know and who are bound by confidentiality obligations at least as protective as those set forth herein.

Exceptions: The obligations of confidentiality shall not apply to information that is or becomes publicly available through no fault of the receiving party, was already in the receiving party’s possession without restriction prior to disclosure, is independently developed by the receiving party without use of or reference to the disclosing party’s confidential information, or is required to be disclosed by law, regulation, or court order, provided that the receiving party gives the disclosing party prompt notice and reasonable assistance to seek a protective order.

Return or Destruction: Upon termination of the engagement or upon the disclosing party’s request, the receiving party shall, at the disclosing party’s option, return or securely destroy all copies of the disclosing party’s confidential information, except that the receiving party may retain one archival copy for legal compliance purposes subject to the continuing obligations of this section.

To the fullest extent permitted by applicable law, the BravePass website and all services, content, and materials made available through the website or in connection with our services are provided on an as-is and as-available basis, without warranties of any kind, whether express or implied.

BravePass and JiuJiang YongHanGuan Trading Co., Ltd. expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the website or services will meet your requirements, operate without interruption, be secure or error-free, or that any defects or errors will be corrected.

We make no representations or warranties regarding the accuracy, reliability, completeness, or timeliness of any content, information, or materials provided through our website or services. Any reliance you place on such information is strictly at your own risk.

No advice, information, or communication, whether oral or written, obtained from BravePass or through our website or services shall create any warranty not expressly stated in these Terms. The disclaimers set forth in this section shall apply to the maximum extent permitted by applicable law.

To the fullest extent permitted by applicable law, in no event shall BravePass, JiuJiang YongHanGuan Trading Co., Ltd., or their respective directors, officers, employees, agents, affiliates, successors, or assigns be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of use, loss of goodwill, business interruption, or cost of substitute services, whether arising in contract, tort (including negligence), strict liability, or otherwise, and regardless of whether such damages were foreseeable or BravePass was advised of the possibility of such damages.

In no event shall the aggregate liability of BravePass and JiuJiang YongHanGuan Trading Co., Ltd. for all claims arising out of or relating to these Terms, the website, or our services exceed the greater of the total fees paid by you to BravePass during the twelve months immediately preceding the event giving rise to the claim, or one hundred United States dollars.

The limitations and exclusions of liability set forth in this section shall apply even if any remedy provided under these Terms fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless BravePass, JiuJiang YongHanGuan Trading Co., Ltd., and their respective directors, officers, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, suits, proceedings, damages, liabilities, losses, costs, and expenses, including reasonable legal and accounting fees, arising out of or relating to your use of our website or services, your violation of these Terms, your violation of any applicable law or the rights of any third party, any content, data, or materials you provide to us, or your gross negligence or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses. You shall not settle any claim that imposes any obligation or liability on BravePass without our prior written consent.

This indemnification obligation shall survive the termination or expiration of these Terms and any Service Agreement. The indemnification provided in this section is in addition to, and not in lieu of, any other remedies that may be available to BravePass under applicable law.

These Terms shall remain in full force and effect while you use our website or services. We may terminate or suspend your access to our website or services at any time, with or without cause, and with or without notice, effective immediately, if we determine, in our sole discretion, that you have violated any provision of these Terms, that your conduct could cause legal liability for BravePass, or that termination is necessary to protect the interests of BravePass, its clients, or the public.

Termination of Service Engagements: The termination of specific service engagements is governed by the applicable Service Agreement. In the absence of a specific termination provision in the Service Agreement, either party may terminate the engagement upon 30 calendar days’ written notice to the other party. In the event of termination, you shall pay BravePass for all services rendered and expenses incurred through the effective date of termination.

Effect of Termination: Upon termination of these Terms or any Service Agreement, all rights and licenses granted to you hereunder shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions concerning intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, and dispute resolution.

Post-Termination Cooperation: Upon termination of a service engagement, BravePass shall cooperate with you to facilitate an orderly transition of services. Such transition assistance may be subject to additional fees as agreed between the parties.

BravePass is committed to resolving disputes efficiently and fairly. This section describes the process for resolving any disputes that may arise between you and BravePass.

Informal Resolution: Before initiating any formal legal proceedings, you agree to first contact BravePass and attempt to resolve the dispute informally. Please send a written description of your claim to reach@bravepass.hair, including your name, contact information, the nature of your concern, and the resolution you are seeking. We will attempt to resolve the dispute through good-faith negotiations within 60 calendar days of receipt of your written notice.

Mediation: If the dispute is not resolved through informal negotiations within 60 calendar days, either party may request that the dispute be submitted to mediation. The mediation shall be conducted in English, via videoconference where appropriate, and administered by a mutually agreed mediation service provider. The parties shall share the costs of mediation equally. Mediation is a non-binding process, and participation does not waive either party’s right to pursue other remedies.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Jurisdiction and Venue: Subject to the dispute resolution procedures set forth above, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the competent courts located in Jiujiang, Jiangxi Province, China. You consent to the personal jurisdiction of such courts and waive any objection to venue therein. You agree that any claim or cause of action arising out of or relating to these Terms must be filed within one year after such claim or cause of action arose, or it shall be permanently barred.

We reserve the right to modify or replace these Terms of Service at any time, at our sole discretion. Changes may be made to reflect updates in our services, changes in applicable law, or for any other operational, legal, or regulatory reason.

Notification of Changes: When we make material changes to these Terms, we will post a notice on our website and update the Last updated date at the top of this document. For clients with active Service Agreements, we may also provide notice by email to the primary contact on file. Material changes will become effective no sooner than 14 calendar days after the date of notification, unless a shorter period is required by law.

Non-Material Changes: Changes that do not materially affect your rights or obligations, such as clarifications, formatting improvements, or updates to contact information, may be made at any time without prior notice and shall be effective immediately upon posting.

Your Options: If you do not agree with the modified Terms, you must discontinue use of our website and services before the changes become effective. For ongoing service engagements, you may terminate the engagement in accordance with the termination provisions of the applicable Service Agreement. Your continued use of our website or services after the effective date of the modified Terms constitutes your binding acceptance of the changes.

This section contains miscellaneous provisions that apply to these Terms as a whole.

Entire Agreement: These Terms, together with any applicable Service Agreement, constitute the entire agreement between you and BravePass regarding your use of our website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions of these Terms shall continue in full force and effect.

Waiver: No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of BravePass to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. BravePass may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

Relationship of the Parties: Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and BravePass. BravePass is an independent contractor in the performance of all services.

Force Majeure: BravePass shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, governmental actions, pandemics, labor disputes, failure of third-party infrastructure or services, or interruptions in power, telecommunications, or internet connectivity.

Notices: All notices required or permitted under these Terms shall be in writing. Notices to BravePass shall be sent by email to reach@bravepass.hair or by postal mail to our registered office address. Notices to you may be sent to the email or postal address you have provided to us, or posted on our website.

Language: These Terms are written in English. Any translation provided for convenience purposes shall not be binding. In the event of any inconsistency between the English version and a translated version, the English version shall prevail.

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you need to provide any notice or make any request as contemplated by these Terms, please contact us using the following information.

Email: reach@bravepass.hair — For legal and contractual inquiries, please include Terms Inquiry in the subject line to ensure your message is routed to the appropriate team.

Phone: +1 (740) 895-9338 — Available during standard business hours, China Standard Time.

Postal Address:
JiuJiang YongHanGuan Trading Co., Ltd.
Attn: Legal Department
Room 401-48, 4/F, Development Company Building
No. 168 Changhong Avenue, Lianxi District
Jiujiang, Jiangxi Province, 332000
People’s Republic of China

Website: https://www.bravepass.hair

We are committed to maintaining an open and responsive relationship with our clients and website visitors. We endeavor to acknowledge all inquiries within two business days and to provide a substantive response within ten business days. Complex matters that require legal review or additional investigation may require additional time, and we will keep you informed of our progress.